dc.description.abstracten |
Implementing a software quality metrics system is instrumental in enhancing the
competitiveness of the IT service provider company. These metrics provide an opportunity and
platform to turn qualitative data into quantitative data, allowing them to use statistics and
numerical data to analyze organizational processes and procedures. The primary objective of this
study is to show how quality metrics in software development lay the foundation for improving
customer satisfaction and using data to make informed decisions, improving the overall
competitiveness of IT companies. The study will prove that through different quality metrics such
as scope and team performance and technical and financial metrics, project managers, in
collaboration with programmers and project stakeholders, can gain insight into the development
process and make informed decisions concerning product quality, project deadlines, and budgets. |
uk |